After a disruptive four-day strike, Air Canada has extended an olive branch to stranded passengers by expanding its goodwill policy to cover expenses including accommodation, meals, and transportation expenses (even flights on other airlines). The policy is welcome…and appropriate.
Mark Nasr, Air Canada’s Executive Vice President and Chief Operating Officer, framed the policy shift as part of the airline’s operational recovery:
A great solo travel tip spotted this week on Live and Let's Fly.
