Delta Air Lines fired back at lawmakers this week, defending its use of artificial intelligence in pricing airfare.
In a letter to three lawmakers reviewed by TPG, the Atlanta-based carrier again insisted it's not tapping into customer data or targeting individual consumers as part of a new AI-assisted pricing program.
Delta specifically disputed concerns raised by three Democratic senators who, last month, accused the airline of "individualized" and "surveillance" pricing.
A great solo travel tip spotted this week on The Points Guy Articles.
