United Airlines CEO Scott Kirby claims he flies coach all the time, explaining it in a way that will resonate with many families who travel.
Lazarus asks, “As someone who flies coach a lot, it just seems like the seats are getting smaller and passengers are getting bigger.”
Laughing, Kirby responded, “You obviously are not flying United enough, becuase we’ve invested hugely in the coach cabin as well. Now, the sexier pictures that show up on TV are typically the premium cabins, but you go get on one of the United airplanes and we’re either buying new airplanes and we’re updating 100% of the other ones. A big seatback monitor. Bigger overhead bins where every single customer on the airplane can bring onboard a larger roller board and have room in the overhead bin.”
A great solo travel tip spotted this week on Live and Let's Fly.
