Welcome back to our weekly Friday series, where we feature a reader success or mistake story. Last week, we published a mistake from a reader who lost 100,000 Avianca Lifemiles after misunderstanding the program's expiration policy.
This week, we're turning to one of TPG's staff members, Caroline English, TPG's director of social media. When her young daughter became ill during a recent family trip to Disney World and her family of four had to miss most of a day in the parks, Caroline managed to turn a $12 insurance purchase into a $400 reimbursement for her park tickets.
"I booked [our hotel] through Marriott with points," Caroline said. "Apparently, on my initial booking, I opted in for the trip insurance but had no memory of it."
A great solo travel tip spotted this week on The Points Guy Articles.
