An Instagram post about a guest checking into a Marriott affiliated property is getting quite a bit of attention, as the Bonvoy member redeemed 212,000 points for a stay, only to end up in a room so small that he couldn’t even open his suitcase.
I’m actually not sympathetic toward the traveler, but I do think this exposes a bigger issue about the general degradation of hotel branding, and how that leads to hotel groups doing a poor job managing expectations.
He said that “I never expected this from Marriott,” as he filmed from what he claims is the smallest hotel room he has ever been in. The room was so small that the bathroom door hit his suitcase when it opened, and for that matter, there wasn’t even really a way for him to fully open his suitcase.
A great solo travel tip spotted this week on One Mile at a Time.
