Hyatt CEO Mark Hoplamazian was just interviewed by the Wall Street Journal, and he made some comments that I think a vast majority of World of Hyatt members would disagree with. Now, I’m actually going to ever-so-slightly defend him here, so let me explain.
Hoplamazian was asked about the recent program changes, and here’s what he had to say:
Hoplamazian: Frankly, the reaction’s been overall positive. We’ve maintained a fixed award chart, so you don’t have to guess. Some of our competitors and others in the travel industry have gone to a dynamic award chart.
A great solo travel tip spotted this week on One Mile at a Time.
