Several weeks ago, I wrote about a frustrating situation that an OMAAT reader dealt with when booking a Frontier Airlines flight. Long story short, he used a friend’s credit card to buy a Frontier ticket, since that friend had an Amex Offers deal on it, which offered a discount on the flight (fair enough, that’s smart!).
However, the traveler noticed something wasn’t right when he tried to check-in online. So he contacted Frontier support, and was told to bring copies of the purchaser’s ID and credit card to the airport, which he did. Despite that, he was denied boarding, and was told that the actual credit card holder had to be present at the airport, despite no such requirement in the contract of carriage.
Well, there’s now an interesting update, and it really shows you how frustrating it can be to deal with airlines (even when I intervene and try to help!).
A great solo travel tip spotted this week on One Mile at a Time.
