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Home » Devaluations and lost benefits: 4 frustrating hotel loyalty program trends that are likely to continue
Katie Genter
Marriott Cancun, An All-Inclusive Resort in Mexico. LYNDSEY MATTHEWS/THE POINTS GUY
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Devaluations and lost benefits: 4 frustrating hotel loyalty program trends that are likely to continue

SoloInTownBy SoloInTownSeptember 14, 20251 Min Read
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I spend well over 200 nights a year at properties participating in major hotel loyalty programs. But while there's a lot to love about these kinds of programs and the hotel elite status that can come with them, I also experience some frustrations along the way.

And I'm not alone in these frustrations. I get at least one email a week from readers who are upset with or disappointed in their loyalty program of choice. For example, despite having Titanium Elite status with Marriott Bonvoy, Diamond status with Hilton Honors and Platinum Elite status with IHG One Rewards, one reader recently wrote to me that "hotel loyalty programs seem to have little to no value today," as he's rarely upgraded to anything more than a higher-floor room and is denied late checkout on about half of his stays.

So, let's explore some of the most annoying hotel loyalty program trends that I suspect may continue.

A great solo travel tip spotted this week on The Points Guy Articles.

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