An Air India passenger on flight AI 180 from San Francisco to Mumbai via Kolkata was startled mid-air when cockroaches were spotted in the cabin. The airline conducted a mid-flight deep clean in Kolkata and launched a full investigation, but what prompted this in the first place?
Air India described the incident as “unfortunate” and said its ground staff performed a deep cleaning during the Kolkata stop. The airline acknowledged its aircraft undergo routine fumigation but noted that insects can occasionally enter during ground handling. A comprehensive investigation into the source and cause was launched.
Per Air India:
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