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By incorporating their feedback on product placement within the CTM Portal, we delivered updates that made forecasting airfares more visible and accessible. The result? A 50% increase in usage in just one month after implementation – proof that when our customers shape the roadmap, everyone benefits.
Since the enhancement, there has been a 79% increase in customer accounts using Fare Forecaster and a 26% increase in individual users in FY25 compared to FY24, and it continues to grow. With more customers using Fare Forecaster, they are seizing opportunities to stretch their travel budgets further by identifying the cheapest day to travel.
A great solo travel tip spotted this week on Corporate Travel Management.
