British Airways denied boarding to a 13-year-old boy with Tourette’s syndrome after he repeatedly shouted “bomb” at Gatwick Airport. I understand why BA took the word seriously, but based on the context, documentation, and screening already completed, this feels like a case where mercy should have prevailed.
Tourette’s syndrome is a neurological disorder that begins in childhood and is characterized by involuntary, repetitive, and sudden movements or sounds known as tics.
The boy, Mason Entwistle, was traveling with his family on holiday to Spain. His parents say they had notified British Airways in advance about his Tourette’s syndrome, brought a diagnosis letter, and had him wearing a hidden-disability lanyard. The family reportedly made it through airport security without issue, despite Mason saying the word several times.
A great solo travel tip spotted this week on Live and Let's Fly.
