American Airlines CEO Robert Isom is facing a lot of backlash from employees, over the company’s poor performance. A couple of weeks ago, American’s flight attendant union demanded management change, following the company reporting its lackluster 2025 earnings. The union is now stepping up its rhetoric a bit, and isn’t mincing words.
The union is demanding accountability, improved operational support, and leadership changes, amid what’s described as “a relentless downward spiral” under Isom’s leadership.
“Management’s repeated failures are dragging this airline down and leaving frontline Workers to pay the price, including losing out on meaningful profit sharing at a company that should be thriving. When the recent winter storm hamstrung our operations to the point where Flight Attendants were sleeping on airport floors, Robert Isom’s response was that it was just ‘part of our job.’ His tone-deaf leadership shows a complete disregard for the human element and is actively harming both American Airlines and the people who keep it running every day.”
A great solo travel tip spotted this week on One Mile at a Time.
