American Airlines is making it easier and more intuitive for customers stuck in a travel bind. The carrier on Tuesday announced updates to its mobile app, which will offer customers instant rebooking options, real-time baggage tracking and a host of other improvements.
The app overhaul aims to give passengers a one-stop shop to manage flight disruptions, the carrier shared with TPG.
Going forward, passengers will be able to make changes to their flights through what the airline called a "self-service flow" — including obtaining digital hotel and meal vouchers when the airline is offering them.
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