A police body cam video of a woman being removed from a United Airlines flight offers insight into United’s new “huddle process” and shows why flight crews tend to err on the side of caution by removing passengers, even if there is disagreement over intoxication levels.
United has implemented a new internal protocol called the “huddle process,” designed to bring multiple employees into a deliberate decision when a passenger boards exhibiting signs of intoxication…a process I first shared in April. Under this system:
A great solo travel tip spotted this week on Live and Let's Fly.
