In the spirit of positive reinforcement, in this post I’d like to share the things that I think United Airlines does well. In separate posts, I’m taking a look at the things that American Airlines and Delta Air Lines do well, as well as my least favorite things about the “big three” US carriers.
Among US airlines, there’s no denying that United is the carrier that has been gaining the most momentum and trending upward in the past couple of years, and that’s exciting to see. However, as you’d expect, much of that is still a work in progress. In no particular order, below are the things I like about United…
Personally I think Kirby is a breath of fresh air, and one of the most effective US airline industry CEOs we’ve seen in quite some time. He actually has a vision, he communicates clearly, and he’s leading the airline in the right direction, in my opinion, even if the company still has a ways to go. Oh, he’s also good at lobbying, or something. 😉
A great solo travel tip spotted this week on One Mile at a Time.
