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In a business travel landscape where responsiveness, time, safety, and cost-efficiency matter than ever before, omnichannel servicing helps businesses meet the moment.
Corporate Travel Management’s (CTM’s) Global Chief Technology Officer, Joel Bailey, says: “Millennial and Gen Z travellers are our future business decision-makers, so they are not just influencing the future of business travel, they are defining it. Their clear preference for digital tools and confidence in the benefits of AI are shaping how we evolve our technology roadmap. We’re continuing to invest in proprietary AI to deliver faster, more personalised experiences and omni-channel service solutions that empower users to book and manage travel with the convenience of their chosen device, location and time.”
A great solo travel tip spotted this week on Corporate Travel Management.
