A United Airlines captain offered a heartfelt apology after leaving three passengers behind in Newark, and his words struck a chord far beyond the terminal.
Our team had delayed the departure by six minutes to wait for late connecting passengers. Once everyone had boarded, the gate agent closed the flight, pulled the jetway, and we completed our final checklists in preparation for pushback.
Just as we were ready to go, the tug driver asked if we could take two additional bags that had just arrived from the late connection. We agreed, and the ramp crew quickly loaded them into the aft cargo compartment.
A great solo travel tip spotted this week on Live and Let's Fly.
