The craziest part is that they could have just installed regular Collins Aerospace Diamond seats at the same (or possibly even slightly higher) density. While not amazing, at least the possess proper separation from the neighboring seat in bed mode
As for service, I suspect it is to do with culture where premium passengers (assuming Govt officials and rich local people as well) are used to ask (read order) the crews so they don’t offer service proactively to not be a bother unless called.
As for service flow, ideally, they should take one drink order for pre-order. Then before…
A great solo travel tip spotted this week on One Mile at a Time.
