IBM and Riyadh Air have announced a major milestone in their collaboration, unveiling Riyadh Air as the world’s first AI-native airline. The announcement was made at IBM Think Riyadh 2025. Designed from the ground up without legacy patch work, these AI-driven operations provide the foundation to transform guest and employee experiences and set a new benchmark for innovation in the aviation industry.
Riyadh Air is leveraging IBM Consulting’s deep industry and technical expertise, broad partner ecosystem, and IBM watsonx Orchestrate to operate as an AI-native enterprise from day one. IBM Consulting served as the orchestrator behind this ambitious AI vision, bringing together 59 workstreams and more than 60 partners, including Adobe, Apple, FLYR, and Microsoft. Using IBM Consulting Advantage, its AI-powered delivery platform designed to accelerate value creation, IBM consultants were able to help provide seamless execution of the airline’s end-to-end technology strategy.
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