A JetBlue passenger became furious when gate agents told her to consolidate three carry-on items into two, arguing that other JetBlue employees had allowed the same bags onboard earlier in her journey. She has a legitimate complaint about inconsistent enforcement, but prior leniency does not create a permanent exemption from a clearly published rule.
A video circulating on social media shows a JetBlue passenger loudly arguing with gate agents after she was instructed to consolidate three separate carry-on items into two before boarding.
The woman repeatedly points out that she had already traveled through Boston (BOS), Portland (PWM), and Albany (ALB) with the same belongings and claims no JetBlue employee had previously objected.
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