A traveler booked an EasyJet Holidays vacation package, and was angry when he found out just how many fees the hotel had, including an alleged $32 fee per person per hour for use of the heated pool. At first I was livid when I read this story, but the more I look into it, the more I’m on the fence…
We chose the Jaal Riad Resort Hotel because of its pool and spa. When we arrived, we were told that use of the heated pool cost £24 a person an hour, the Jacuzzi £24 for 20 minutes, and the hammam was £16 for 20 minutes.
Nowhere were these extra fees listed when booking. EasyJet Holidays rejected my complaint and referred me to a line buried at the bottom of the list of facilities that said charges may apply. We were planning on using the pool regularly but could not afford it. If we had known, we would have booked elsewhere.
A great solo travel tip spotted this week on One Mile at a Time.
