Until recently, having the newest iPhone or the biggest TV has been a form of status symbol. Now, however, iPhones can be found in every corner of the globe. Screen technology is much cheaper, allowing the middle class to fill their living room walls with what was once only found in the wealthiest of homes.
Screens are no longer a leisurely escape from our everyday lives, now we can’t escape them. We are tied to screens for 8 plus hours a day for work. We rely on apps for everyday activities such as checking train schedules or checking out at the grocery store. We want to disconnect, but we also want to keep the ease that technology brings to our everyday lives.
Hospitality, especially luxury hospitality, has always been about the human touch. Operators quickly found out that replacing staff with iPads at the check-in desk was not the future of our industry. As we think about the future of hotels, we must think about how technology can be used to enhance the human touch.
A great solo travel tip spotted this week on Hotel Designs.
