I often compare the “big three” US carriers to one another in posts, as I find it interesting how the competitive dynamics have changed over time. In this post, I’d like to focus on Europe, and how I think one airline has really differentiated itself, at least when it comes to passenger experience.
I’ve often mentioned in passing how I think Air France has become Europe’s best airline. I’d like to take a bigger picture look at that, and especially reflect on just how much has changed in roughly a decade. The reason I’m bringing this up is because Lufthansa has just launched a new soft product, and claims that this will make it Europe’s best airline. If you ask me, overtaking Air France won’t be that easy, so let me explain why…
As I took these flights, I couldn’t help but think back to a 2014 Air France media event I attended in New York, where the airline unveiled its new (at the time) first and business class.
A great solo travel tip spotted this week on One Mile at a Time.
