A couple of days ago, I covered a lawsuit whereby a disabled passenger sued American Airlines over a recent experience on a transatlantic flight. She reached out regarding my story, and I have to issue an apology, as I didn’t do justice to the core of the complaint, and that’s my fault.
I promise to try and do better in the future, starting with covering this topic once again, to accurately reflect the claims made. While the United States is known for how litigious it is, and while there are some points here that might seem a little extreme, the reality remains — some airlines show complete disregard for disabled travelers, and that’s not acceptable.
This situation dates back to June 12, 2025, when a woman was traveling with her husband and son from Paris (CDG) to Chicago (ORD). The mother has restrictions on her mobility, which require her to use a powered wheelchair, and her son is autistic.
A great solo travel tip spotted this week on One Mile at a Time.
