United Airlines CEO Scott Kirby has a pointed message for airlines trying to become more premium: copying a better seat does not mean you have copied a better airline. His comparison to putting a Four Seasons room inside a Motel 6 is rather provocative, but I think his underlying argument is sound, provided United remembers that the same standard applies to its own flights.
Kirby was dismissive. He argued that an airline cannot selectively copy a few features and expect to reproduce the business behind them.
Then came the hotel analogy:
A great solo travel tip spotted this week on Live and Let's Fly.
