United Airlines CEO Scott Kirby is defending charges for window and aisle seats, arguing that passengers who want more should pay more. I understand the commercial logic, but there is a difference between charging for something people value and suggesting that an ordinary window seat costs more to provide.
But his explanation of seat fees is where I want to start.
Reporter Jordyn Holman, who noted that she had taken a middle seat to avoid extra charges on her flight to Chicago, asked how passengers without frequent flyer status fit into United’s strategy.
A great solo travel tip spotted this week on Live and Let's Fly.
