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Home » British Airways Denies Disabled Model Boarding Over Bathroom Assistance Concerns
British Airways disabled model boarding
images: @samantabullock / Instagram
Flight Reviews

British Airways Denies Disabled Model Boarding Over Bathroom Assistance Concerns

SoloInTownBy SoloInTownJune 16, 20261 Min Read
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A disabled model says British Airways refused to let her fly from New York to London because cabin crew could not help her use the bathroom or evacuate her in an emergency. This is a difficult story where dignity, access, safety, and the limits of a flight attendant’s job all collide.

The passenger, Samanta Bullock, is a wheelchair user who had been in New York for a fashion show and a United Nations conference related to disability rights. She says she had booked her British Airways flight nearly two months earlier and had expected to travel home independently, as she says she has done many times before.

Instead, according to Bullock, she was denied boarding at New York JFK after being told that because she was traveling alone, the crew could not assist her to the toilet during the transatlantic flight and could not evacuate her in an emergency.

A great solo travel tip spotted this week on Live and Let's Fly.

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