Here’s a story that several OMAAT readers have now brought to my attention, as they’re wondering how something like this is possible. I can totally see how this can happen in the first place, though unfortunately the customer service response is where things get super frustrating.
This story is shared by the partner of the person who was impacted by this. According to the claims, upon check-in for the return flight in Paris, the traveler was asked to pay a €500 “out of sequence” fee, as the claim was that he didn’t take the outbound portion of the itinerary.
That would all be fair enough if it were true, but this is the issue — the traveler insists they were both on that flight. Nonetheless, Air France wouldn’t budge, and the agents reportedly asked him to submit proof, so that he could be reimbursed for that.
A great solo travel tip spotted this week on One Mile at a Time.
