We've all been there — you open your credit card app or check out your account online to pay a bill or look over recent purchases only to notice a charge that doesn't add up.
Either it's at a merchant you don't recognize or for a purchase you've made but in the wrong amount. Or, maybe the charge doesn't reflect a return you've made.
Many may wonder what options they have for fixing those errors if the merchant is unwilling or unable to make the necessary changes. There is an option in those cases with your credit card company: filing a dispute.
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