British Airways passengers endured a miserable two-day ordeal after a longhaul flight diverted to Canada, but was it incompetence or simply a string of misfortunate occurrences beyond BA’s control?
After landing, the sick passenger was removed while the remaining passengers sat onboard for roughly three hours before being told there was a technical issue with the aircraft (it also appears that the crew may have exceeded it maximum duty time). Eventually, passengers were deplaned, sent through immigration, and assigned hotels without access to their checked luggage.
Temperatures hovered well below freezing (14ºF/-10ºC) and passengers were left with only the clothes on their back. Communication from British Airways was poor. Passengers reported back to the airport the next day only to learn they were returning to London, not continue to Houston.
A great solo travel tip spotted this week on Live and Let's Fly.
