Forbes just coined a term every traveler should know: contingency concierge. Here’s why your travel advisor might be your most important safety net.
I was honored to contribute to the piece, and I want to expand on what I shared with Mr. Elliott because this topic hits close to home for me and for our team at Scott & Thomas Travel Personalized.
Think about it this way. When a crisis breaks out and commercial flights are grounded, what options does a DIY traveler actually have? The average consumer, and I’d imagine many of our readers refresh Google Flights, hopefully read travel blogs and explore their options. Some call the airline and sit on hold for hours, some chat online (less painful but has always been longer in my experience), and some try the app with mixed results. Some panic-scroll Reddit threads hoping someone has a hack.
A great solo travel tip spotted this week on Live and Let's Fly.
