Hertz and Sixt are using AI scanners that automatically flag rental car damage. Customers are getting hit with surprise bills for marks no human eye can catch.
If you have been on X this week, you may have already caught this post from @HustleBitch_ about rental car companies using AI-powered scanners to automatically detect vehicle damager that occurred during the rental period and bill customers without human intervention on the car. The reaction was predictable: outrage, horror stories in the replies, and a lot of people sharing experiences that sounded eerily familiar. The post struck a nerve because the problem is real, it is growing, and most renters have no idea it is already happening at airports they fly through regularly.
This man says Sixt ran his rental car through a new 360° AI arch at the airport.
Three scanner towers.
Thousands of high resolution images.
Instant pickup vs. drop off comparison.
A great solo travel tip spotted this week on Live and Let's Fly.
