A Yale management professor has stepped into the middle of American Airlines’ labor revolt with an opinion piece so lavish in its praise of CEO Robert Isom that it demands closer scrutiny. The column, published in Fortune, purports to offer “strategic context” for American’s underperformance and union backlash, but instead reads like a gratuitous defense that collapses under even modest fact-checking. What follows is not a disagreement over style or leadership philosophy, but a paragraph-by-paragraph dismantling of an argument that unmistakably falls flat.
But once again, there’s a disconnect between his strong leadership, temporary flight restrictions at Washington National Airport, and the idea that “there are times when a CEO has to prioritize more than just exclusively the bottom line,” as if his integrity is the reason that traffic flow into DCA was reduced.
— Matthew Klint – Live And Let's Fly (@LiveandLetsFly) August 26, 2019
A great solo travel tip spotted this week on Live and Let's Fly.
