The turbulence at American Airlines is not just operational or financial, it is internal. A scathing letter from the union representing flight attendants exposes a deep credibility problem that AA’s currently leadership likely will not be able to overcome.
The Association of Professional Flight Attendants (APFA), which represents American’s cabin crew, released a statement shortly after the earnings that juxtaposes the airline’s results against operational performance and competitive positioning. APFA framed the 2025 financial results not as a success, but as a symptom of deeper, structural problems.
APFA’s message was unambiguous:
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