United Airlines is making a significant change to its “Bistro On Board” buy-on-board fresh food program in economy class, and while there is a lot to like here, there is also a meaningful downside that will frustrate some travelers.
Beginning March 1, preordering will no longer be optional. It will be the only way to purchase fresh entrees in economy. Onboard purchases of packaged snacks, snack boxes, and beverages will continue, but if you want a hot or freshly prepared item, you will need to plan ahead.
United points to its experience with premium-cabin preordering, which launched in 2021 and reportedly boosted customer satisfaction scores by nearly 40% on domestic flights.
A great solo travel tip spotted this week on Live and Let's Fly.
