As someone who has been writing about airlines (and has a particular interest in passenger experience) for nearly 18 years, I always appreciate seeing how other people perceive various flight experiences. After all, we all have our own biases and preferences, so I never claim or believe that my perception is more correct than anyone else’s.
Along those lines, I shared the incredible flight that I had with my dad in Emirates’ A380 first class from New York (JFK) to Milan (MXP), which we enjoyed immensely. However, the passenger seated across from me seemingly had a very different perception, and she wasn’t shy about expressing her displeasure. I think there are a few interesting lessons here.
“Horrible, that was the worst experience of my life,” she responded. I don’t usually eavesdrop on conversations, but she said it in a loud voice with an angry tone, and that certainly got my attention.
A great solo travel tip spotted this week on One Mile at a Time.
