American Airlines is upgrading its inflight and lounge experience with a new partnership that brings Lavazza coffee to passengers both on the ground and in the air.
According to American, the goal is to create a consistent coffee experience both on the ground and in the air. Heather Garboden, American’s Chief Customer Officer, said the airline wanted to focus on “every aspect of the customer experience,” noting that “a quality cup of coffee is an important part of that journey.”
Lavazza’s Americas President, Hossam Ashraf, said the partnership allows the company “to bring the true Lavazza experience to travelers around the world.”
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