Ray Goertz brings more than 28 years of senior leadership experience across luxury, lifestyle, and independent hotels, with a proven track record of repositioning landmark properties and delivering exceptional guest experiences. Most recently, he was General Manager at The Prince Akatoki London, where he successfully led the transformation and rebranding of the property from The Arch London, delivering a full refurbishment while keeping the hotel operational. Under his leadership, the hotel achieved three consecutive years of Forbes 5-star ratings, doubled F&B revenues through the launch of signature dining concepts, and grew annual revenues to £10 million with a 35% GOP.
Goertz’s career also includes leadership roles at the Courthouse Hotel Shoreditch, Canary Riverside Plaza Hotel, M by Montcalm, and ME London Hotel (Melia Hotels International). He began his career in revenue management, holding senior positions at The Ritz London and Apex Hotels, where he was instrumental in launching several new properties and introducing pioneering distribution strategies that delivered significant revenue growth.
Ray Goertz, Regional General Manager UK, TFE Hotels commented: “I am thrilled to be joining TFE Hotels at such a pivotal moment in the group’s growth. The UK portfolio offers a unique opportunity to bring TFE’s distinct hospitality brands to market, blending heritage properties with contemporary lifestyle concepts. I look forward to working with the team to deliver exceptional guest experiences, build strong community connections, and establish TFE as a trusted name in the UK hospitality landscape”.
A great solo travel tip spotted this week on Hotel Designs.
