Over the years, we’ve see the increasing trend of hotels charging junk fees. We’re not just talking about luxury properties charging resort or destination fees, but even things like security fees, electricity fees, and more. Well, OMAAT reader Susan just shared a fee situation she faced at a Marriott affiliated property, which I’d consider to be particularly egregious, given how dishonestly it’s presented.
When booking the reservation, the guest made note of how the hotel now has a $2.87 parking fee, which wasn’t the case when the hotel opened, when parking was free. That’s fine, because she wasn’t parking a car at the property, and she says she would’ve stayed elsewhere if she had been (presumably on principle).
However, at check-out, she noticed a $2.87 per night “City Fee” on the folio, as it was described. Note that she works for the state of Texas, so she’s tax exempt, and also pays attention to the details on folios.
What do you make of this Marriott property’s parking scheme?