KLM will introduce a new longhaul “service concept” starting in 2027 that it says will create more room for personal contact while also increasing the number of seats across its intercontinental fleet. The plan spans World Business Class to Economy Class, and includes layout changes that add capacity, particularly in Premium Comfort (premium economy).
Paul Terstegge, KLM’s EVP of Inflight Service, adds:
To make room, KLM will reduce the number of Economy Comfort (extra-legroom economy) seats on most aircraft. On the 787-9, Economy Comfort would drop from 48 seats to just 9, while “in a number of Boeings” only a single row of Economy Comfort would remain. KLM also expects a modest increase in standard economy seats.
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