On a recent United flight, passengers complained after a flight attendant told them they could not move into empty rows with more legroom unless they paid extra. I believe United was right to enforce this rule.
Airlines increasingly depend on ancillary revenue from seat assignments, upgrades, and baggage fees. If passengers could freely upgrade themselves into premium seating when unsold, many would never pay upfront…would anyone argue otherwise? Over time, this would undermine the revenue model and drive up costs elsewhere. Much like at a concert or sporting event, your ticket determines your seat, regardless of how many empty premium seats remain.
Consistency is vital. If crews allowed seat-hopping on some flights but not others, passengers would perceive unfairness and argue with crews. A clear standard (here, that extra legroom requires payment) sets expectations for everyone and reduces friction onboard.
A great solo travel tip spotted this week on Live and Let's Fly.
