Outrage is brewing after an American Airlines first class passenger was kicked off a flight, despite arriving on time…all because an agent disappeared to grab donuts.
Even though the passenger handed over their ID right away, the agent ruled they’d missed the cutoff by two minutes and refused to check in his clubs. Meanwhile, the agent simply walked away again. Shocked, the passenger remarked, “She’s holding a bag of Dunkin’ Donuts and a coffee … I’m sure ALL of this is on camera.”
If this unfolded in that way, this isn’t just a bizarre inconvenience…it’s grounds for termination. A premium traveler, on time and professional, was tossed off due to a lazy, uncaring agent, buried under a phrase we’ve all heard way too often: “Rules are rules.” But how can you blame the passenger when you were in the back room before check-in cutoff, eating donuts?
A great solo travel tip spotted this week on Live and Let's Fly.
